Terms & Conditions

Effective Date: March 2025
Company Name: Pure Ice
Location: The Bahamas
Website: www.pureicebahamas.com

Welcome to the official website of Pure Ice (“Pure Ice”, “we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website and any services provided through it, including ordering ice products for delivery or pickup within The Bahamas.

By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use the website.

1. Use of the Website

You may use the website only for lawful purposes. You agree not to:

  • Use the website in any way that violates Bahamian or international law.

  • Attempt to gain unauthorized access to any part of the site or systems.

  • Engage in any activity that could damage, disable, or impair the functionality of the website.

2. Products and Orders

  • Pure Ice sells packaged bulk ice products.

  • Orders can be placed by phone or email, depending on availability in your area.

  • All orders are subject to confirmation and product availability.

  • We reserve the right to refuse or cancel any order at our sole discretion.

3. Pricing and Payment

  • All prices are listed in US dollars (USD) unless otherwise stated.

  • Prices and availability are subject to change without notice.

  • Payment must be made in full at the time of ordering using accepted payment methods.

  • Pure Ice reserves the right to correct pricing errors even after an order has been placed.

4. Delivery and Pickup

  • We offer delivery services across select areas in The Bahamas.

  • Delivery times are estimates and not guaranteed.

  • Customers are responsible for ensuring someone is available to receive the delivery.

  • Additional fees may apply for missed deliveries or rescheduling.

5. Refunds and Returns

  • Due to the perishable nature of ice, all sales are final.

  • If you receive the wrong product or your order is damaged upon arrival, please contact us within 24 hours of delivery for a possible replacement or credit.

  • Refunds are issued at our discretion.

6. Intellectual Property

All content on this website, including logos, text, graphics, images, and other materials, are the property of Pure Ice or its licensors and are protected under applicable copyright and intellectual property laws. You may not reproduce, modify, or distribute any content without our written consent.

7. Limitation of Liability

To the maximum extent permitted by Bahamian law, Pure Ice shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, freezers, or website.

8. Privacy Policy

Use of our website is also governed by our [Privacy Policy], which outlines how we collect, use, and protect your personal information.

9. Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Changes will take effect once posted to the website. Your continued use of the website constitutes acceptance of any revised Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of The Commonwealth of The Bahamas. Any disputes shall be resolved under the jurisdiction of Bahamian courts.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Pure Ice
Phone: +1-557-3ICE (423)
Email: info@pureicebahamas.com
Website: www.pureicebahamas.com